TERMS, RETURN POLICY & INFO

This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our goods or services, engage with Us on social media, as well as Your own rights to the information We collect. 

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the "lat updated" date on the top of this Policy. Any changes become effective immediately upon publication on Our website. and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

We collect a variety of information from You when You visit Our website, make purchases, or interact with Us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:

Personal Data is information that can be used to identify You specifically, including Your name, shipping address, email address, telephone number, or demographic information like Your age, gender, or hometown. Your consent to giving Us this information by proving it to Us voluntarily on Our website or any mobile application. You provide some of this information when You register with or make purchases from Our website. You may also provide this information by participating in various activities associated with Our site, including responding to blogs, contacting Us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from making purchases.

Derivative data is information that Our servers automatically collect about You when you access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If you are using a mobile application, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our application. Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data, and web beacons. Cookies are discussed more fully below. Derivative data collected by third-party service providers generally does not identify a specific individual.

Financial Data is data that is related to Your payment method, such as credit card or bank transfer details. We collect financial data in order to allow You to purchase, order, or exchange products or services from Our website and any related mobile apps. We store limited financial data. Most financial data is transferred to Our payment processor, Stripe, and You should review these processors' Privacy Policy to determine how they use, disclose, and protect Your financial data.

We may access personal information from social networking sites and apps, including Facebook, Instagram, Pinterest, Twitter, Snapchat, or other social media networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If you do not want Us to access this information, please go to the specific networking site and change your privacy settings.

If You use Our website via a mobile device or apps, We may collect information about Your mobile device, including device ID, model, and manufacturer, and location information.

Your information allows Us to offer You certain products and services, including the use of Our website, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and allow Us to suggest other products and services We think might interest You. We generally store Your data and transmit it to a third party for processing. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with the opportunity to purchase Our goods or services and interact with Our website or mobile app).
Specifically, We may use the information and data described above to:
Deliver any products or services purchased by You to You
Correspond with You
Process Payments
Contact You about new offerings that We think You will be interested in
Interact with You via social media
Send You a newsletter or other updates about Our company or website
Deliver targeted advertising
Request feedback from You
Notify You of updates to Our product and services offerings
Resolve disputes and troubleshoot problems
Administer contests or giveaways
Compile anonymous statistical data for Our own use or for a third party's use
Assist law enforcement as necessary
Prevent fraudulent activity on Our website or mobile app
Analyze trends to improve Our website and offerings

On occasion, You may give US additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that You are offering this kind of information in exchange for an entry into such a contest or giveaway.

The information We collect and store is used primarily to allow Us to offer goods and services for sale. In addition, Fetch Studio may collect, use, and process Your information based on the following grounds:

We may use and process Your data for Our legitimate business interests, which include, among other things, communicating with You, improving Our goods or services, improving Our website, and providing You with the information or products that You have requested.
Performance of a Contract: We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You. 
Consent: We may use Your data, or permit selected third parties to use Your data, based on Your consent to Our use and sharing of that data. You may withdraw Your consent at any time, but doing so ay affect Your ability to use Our website or other offerings. 
As required by law: We may also use or process Your data as required for Us to comply with legal obligations.

We may partner with third-party analytic companies, including Google Analytics. The analytics companies may use cookies or other tracking technologies to analyze visitors' use of Our website or mobile app to determine the popularity of our content, and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access Our website, You must consent to the collection and use of Your information by these third-party analytics companies. You should review their Privacy Policy and contact them directly if you have any questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Google Analytics: You can opt-out of having Your activity on Our website made available to Google Analytics by installing the Google Analytics opt-out browser add-http://policies.google.com/privacy.
Facebook: You can opt-out of Facebook's interest-based ads by visiting https://facebook.com/help/568137493302217.

We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will be kept for no longer than is necessary for that particular purpose. Data that is no longer needed by Us for any of the purposes listed above will be permanently deleted.
We will honour Your request to delete Your data, as described more fully below, unless We are required by law to retain access to the data. However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We've transmitted Your data, delete that data, You will need to contact those third parties directly. You may have to request from Us a list of all third parties to whom We have transmitted Your data.
We may retain usage data (that is, data that is gathered by Our business or third-party analytics for the purpose of analyzing the use of Our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period of time than personal data, unless the data is necessary to improve the security or functionality of Our website or offerings, or We are legally obligated to retain the data for a longer period of time.

We take all reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standard of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to Us. 
By consenting to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.
We will notify You promptly of any known breach of Our security or Your data which might expose You to serious risk.

This website or mobile app is not designed for use by children under age 16, and We do not knowingly solicit personal data from anyone under age 16. If You are under age 16, do not access or use Our website or related products or services. If You become aware that We have collected data of anyone under the age of 16, please contact Us so that We may delete that data.

We request that You do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method, including social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If you do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

You have certain rights with respect to Your personal data, as outlined below. Note that We may charge You a reasonable fee for actions that You ask Us to take with respect to Your data. In addition, We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interests, or the law.

Our website is hosted by servers located in the US, Therefore, if Your reside outside US, some of Your data will be transferred internationally to and stored on those servers. In addition, We may use third-party processors (including payment processors) and subcontractors located in the US. We use all reasonable methods to protect the safety of Your data during transfer, including hosting Our website on reputable servers and engaging reputable third-party processors. By using this site and providing Us with information, You consent to this transfer, processing, and storage of Your information in US. Note that the privacy laws in US may not be as strict as those in other countries. Please be aware that:
We may transfer data that We collect to locations outside of Our headquarters for processing or storing, and the data may be processed by Our staff or by third-party processors. For example, We may engage third parties to fulfill orders. By submitting Your personal data, You agree to this transfer, storing, and processing. We take all reasonable steps to make sure You data is treated securely and in conformity with this privacy policy.
Data that is provided to Us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.
The transmission of data via the internet in never completely secure, and We cannot guarantee the security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk. 
Customer data outside of the U.S. may be transferred to Our website servers and/or third party processors or subcontractors that are located in the U.S. We use Showit which actively participate(s) in the U.S. Privacy Shield framework. The E.U. has determined that companies participating in the U.S. Privacy Shield have adequate safeguards in place to protect customer data.

Log Files: Like many other websites, We make use of log files. These files merely log visitors to the site - usually a standard procedure for hosting companies and a part of hosting services' analytics. The information inside of the log files includes internet protocols (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movements around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable. 
In addition, We may use third-party software to post advertisements on Our website or mobile application to oversee marketing or email campaigns, or manage other company initiatives. These third-party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies. For more information about opting out of interest-based adds, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Pixel Tags: We may use a pixel tag, which is a small graphic file that allows Us to monitor the use of Our website and privide Us with information regarding Your interaction with the website. These tags may collect the IP address from the device You are using, and the browser type. Pixel tags are also used by third-party partners to collect information when You visit Our website, and We may use this information to display targeted advertisement. 
Email Confirmations: We may receive email confirmations when Your open an email from Us. This allows Us to determine if users are responding favourably to Our email communications and to improve those communications.
Other technologies: Other data technologies may be used that collect comparable information for security, fraud detection, and similar purposes, to give information about Your use of Our website, and to greater improve Our website and service offerings to You.

We may share your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our business and website, and marketing additional goods and services to You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests. 

The following are specific reasons why We may share Your information:
Third Party Processing: We may disclose Your information to third parties who assist Us with various tasks, including payment processing, hosting services, email delivery, communications, and customer service. We may not always disclose these third-party processors if not required by law. We do not authorize them to use or disclose Your personal information except in connection with providing Our company with their services.
By Law: We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks. 
To Protect Our Business: We may use Your information to protect Our company, including to investigate and remedy and violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Business Transfers: In the unlikely event Our business engages in a merger, acquisition, bankruptcy proceedings, dissolution, reorganization, or similar transaction or proceeding, We may transfer or share Your data as part of that proceeding. In such transitions, customer information is one of the business assets that is acquired by a third party. Your acknowledge that such business transfers may occur and that Your personal information can continue to be stored, used, or processed as otherwise set forth in this privacy policy.
Third-Party Marketing: We may disclose Your information to certain third parties for the purpose of enabling them to contact You so that they can offer You relevant goods and services.
Advertisers: We may use third-party advertising companies to run and manage Our ads, such as Facebook, Ads to produce ads that appear when You visit Our website or mobile app. These companies may use information about Your visit to Our website and other websites that are contained in web cookies (as described below) to offer You personalized advertisements about goods and services that might interest You. We cannot control the activities of such other advertisers or web sites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
Please note that, at this time, We do not recognize automated browser signals regarding tracking systems, which may include "do not track" instructions.
Other Third Parties: We may share your information with advertisers, Our investors, or other third parties for the purpose of conducting general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.
Interactions With Others: If You interact with others on Our website, or mobile app, such as participating in a group chat or a group online course, other users may have access to some of Your data, including Your name, profile picture, and Your history of Interactions with Our website, such as prior comments or posts.
Online Postings: When You post online, Your post online may be viewed by others, and we may distribute Your comments outside the website. 
External Links: Our website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on our web page, We do not regularly monitor the websites of these third parties, are not responsible for any damage bound by ours. We encourage You read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information and by different methods than We do.
Other Purposes: We may disclose Your Personal data as necessary to comply with legal obligation or to protect Your interests, or the vital interests or others or Our business.

Privacy Policy

Information That We Collect

Last updated: May 4, 2024

Personal Data

Derivative Data

Financial Data

Social Networking Data

Mobile Device Data

Other Data

How We Use Your Information

Grounds For Using and Processing Your Data

Legitimate Business Interests

Why We Disclose Your Information

Tracking Technologies

Website Analytics

International Data

Data Retention

Security of Your Information

Children

Sensitive Data

Your Rights